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Earn and redeem loyalty credit

How Tripoora credit is earned on completed trips and applied to your next booking.

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以英文显示

本指南尚未翻译为中文,因此下方步骤以英文显示。帮助中心的其他内容仍为您选择的语言。

Completed bookings earn loyalty credit in EUR. Credit is stored in a ledger on your account and can be redeemed against future bookings at checkout.

分步操作

  1. 1

    Complete a trip

    Credit is awarded automatically once a booking item is completed, and you get an email confirming the amount.

  2. 2

    Check your balance

    Account → Credits shows your balance, every earning and redemption, and any upcoming expiry.

    tripoora.com/account/credits

    Loyalty credits

    • 1Available balance
    • 2Earned / redeemed ledger
    • 3Expiring soon notice
    Account → Credits: balance, ledger and expiry warnings.
  3. 3

    Redeem at checkout

    In the payment step, apply your credit to reduce the amount charged to your card. Any remainder stays on your balance.

  4. 4

    Watch the expiry

    Credit expires after its stated validity period. We email you before it lapses.

常见问题

Is credit refundable?

Credit has no cash value and cannot be paid out, but redeemed credit is returned to your balance if a booking is refunded.

Why does the cashback message sometimes change or disappear?

Tripoora can update the announcement at the top of the site. Its wording and colour do not change your credit balance or the programme rules.

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