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旅客所需的一切,逐步说明

15 篇图文指南,涵盖搜索、预订、门票、取消、支付、会员余额和 AI 行程规划,每篇都有编号步骤和真实界面截图。

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  • 同一条客服会话

新手入门

How Tripoora works

What Tripoora is, who runs the experiences and who supports you before, during and after your visit.

阅读指南

账户与安全

Follow Travel Insider by city or attraction

Subscribe to new AI-written guides for the places you care about, by email or RSS.

阅读指南

新手入门

Find the right experience

Search, filter, compare on a map and save favourites so you book the right thing at the right time.

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预订体验

Book an experience step by step

From choosing an option and time slot to participant details, add-ons and confirmation.

阅读指南

门票与凭证

Find, download and use your tickets

Where vouchers live, how QR entry works and what to show at the gate.

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更改、取消与退款

Cancel a booking or request a refund

How cancellation windows work, how to request a cancellation and when the money returns.

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支付与余额

Payments, cards and receipts

Accepted payment methods, saved cards, currency, invoices and payment security.

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支付与余额

Earn and redeem loyalty credit

How Tripoora credit is earned on completed trips and applied to your next booking.

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AI 行程规划

Build a trip with AI Travel Plan Assist

Answer a short interview and get a timed, bookable itinerary with weather, flights and transfers.

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账户与安全

Create an account and sign in

Email, mobile code and Google sign-in, plus password recovery and session settings.

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新手入门

Coming-soon cities and destination alerts

Get notified the moment a city goes live on Tripoora.

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账户与安全

Write a review after your trip

Who can review, the 30-day window, moderation and supplier replies.

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账户与安全

Privacy, data and messaging preferences

What we store, how supplier messaging works and how to control notifications.

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新手入门

What badges mean on listings

How to read the trust, quality and urgency labels on Tripoora experience cards.

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AI 行程规划

Travel Insider: guides, city tips and inspiration

What the Travel Insider blog is, how the guides are written and how to use them to plan a trip.

阅读指南

仍需要帮助?

Tripoora 是您每笔预订的唯一联系窗口。可在预订页面直接联系供应商,或联系我们的团队,我们会加入同一条会话。

您是供应商吗?

供应商帮助中心(上架、定价、可预订日期、审核、扫码核销、结算与经营数据)位于您的后台,仅认证供应商可见。