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Knowledge base

Everything travellers need, explained step by step

15 illustrated guides covering search, booking, tickets, cancellations, payments, loyalty credit and AI travel plans — each one with numbered steps and screenshots of the real interface.

  • Instant QR vouchers
  • Verified suppliers
  • One support thread

Getting started

How Tripoora works

What Tripoora is, who runs the experiences and who supports you before, during and after your visit.

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Account & security

Follow Travel Insider by city or attraction

Subscribe to new AI-written guides for the places you care about, by email or RSS.

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Getting started

Find the right experience

Search, filter, compare on a map and save favourites so you book the right thing at the right time.

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Booking experiences

Book an experience step by step

From choosing an option and time slot to participant details, add-ons and confirmation.

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Tickets & vouchers

Find, download and use your tickets

Where vouchers live, how QR entry works and what to show at the gate.

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Changes, cancellations & refunds

Cancel a booking or request a refund

How cancellation windows work, how to request a cancellation and when the money returns.

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Payments & credits

Payments, cards and receipts

Accepted payment methods, saved cards, currency, invoices and payment security.

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Payments & credits

Earn and redeem loyalty credit

How Tripoora credit is earned on completed trips and applied to your next booking.

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AI travel plans

Build a trip with AI Travel Plan Assist

Answer a short interview and get a timed, bookable itinerary with weather, flights and transfers.

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Account & security

Create an account and sign in

Email, mobile code and Google sign-in, plus password recovery and session settings.

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Getting started

Coming-soon cities and destination alerts

Get notified the moment a city goes live on Tripoora.

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Account & security

Write a review after your trip

Who can review, the 30-day window, moderation and supplier replies.

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Account & security

Privacy, data and messaging preferences

What we store, how supplier messaging works and how to control notifications.

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Getting started

What badges mean on listings

How to read the trust, quality and urgency labels on Tripoora experience cards.

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AI travel plans

Travel Insider: guides, city tips and inspiration

What the Travel Insider blog is, how the guides are written and how to use them to plan a trip.

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Still need a hand?

Tripoora is your single point of contact for every booking. Message the supplier from your booking page, or contact our team and we join the same thread.

Are you a supplier?

The supplier knowledge base — listings, pricing, availability, approvals, scanning, payouts and performance — lives inside your dashboard and is visible to verified suppliers only.

Trusted by the world’s most iconic attractions.

Tripoora partners with thousands of verified venues worldwide — from legendary landmarks to immersive experiences — giving travellers the freedom to choose how they explore, on their own terms.

  • Big Bus Tours logo
  • FC Barcelona logo
  • Real Madrid logo
  • Musée du Louvre logo
  • Heineken Experience logo
  • Ferrari World logo
  • Musée d’Orsay logo
  • Atlantis Resorts logo
  • Partner attraction logo